Recognising needs. Creating possibilities

Privacy Notice

ALL Privacy Policy

 

At ALL, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights in relation to your personal data.

1. Who We Are

ALL is a company based in the United Kingdom.

Registered/Business Address:
19 Diamond Court, Opal Drive, Fox Milne, Milton Keynes, Buckinghamshire, MK15 0DU

Telephone: +49 157 75903085

For privacy-related questions or requests, you can contact us through the Contact form on our website.

In this Privacy Policy, “ALL”, “we”, “us” and “our” refer to ALL.

2. What Information We Collect

Depending on how you use our website and services, we may collect information such as:

  • Your name

  • Email address

  • Telephone number

  • Company or organisation name

  • Information included in messages or enquiries submitted through our contact form

  • Information you provide when requesting information about our products or services

  • Technical information, such as your IP address, browser type, device type and general website usage information

  • Information collected through cookies and similar technologies

We ask that you do not submit sensitive personal information through our contact form unless it is necessary for your enquiry.

3. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries and requests submitted through our website

  • Provide information about our services

  • Communicate with you about our business and services

  • Improve our website, services and user experience

  • Maintain the security and functionality of our website

  • Understand how visitors use our website

  • Comply with applicable legal and regulatory requirements

  • Protect our business, website and users from fraud, misuse or other security risks

We will only use your personal information where we have a lawful basis to do so under applicable data protection law.

4. Our Legal Basis for Processing

Depending on the circumstances, we may process your personal information because:

  • You have given us your consent

  • Processing is necessary to respond to your enquiry or take steps at your request

  • Processing is necessary for our legitimate business interests

  • We are required to process information to comply with a legal obligation

Where we rely on your consent, you may withdraw that consent at any time.

5. Contact Form

When you submit information through our website contact form, we use the information you provide to respond to your enquiry and communicate with you about your request.

Please make sure that the information you provide is accurate and does not contain unnecessary sensitive or confidential information.

We may retain contact form submissions for as long as reasonably necessary to deal with your enquiry, maintain appropriate business records, or comply with legal obligations.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to ensure that the website works properly, improve its functionality, understand website traffic and improve the experience of visitors.

Some cookies may be placed by third-party services that we use on our website.

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect how the website functions.

7. Sharing Your Information

We do not sell your personal information.

We may share personal information with trusted third parties where this is necessary to operate our website, provide our services, respond to your enquiries, or comply with legal requirements.

These may include:

  • Website hosting and technology providers

  • Website analytics and security providers

  • IT and communications service providers

  • Professional advisers

  • Government authorities or regulators where required by law

Where we use third-party service providers to process personal information on our behalf, we take reasonable steps to ensure that your information is handled securely and in accordance with applicable data protection requirements.

8. International Transfers

Some of our service providers may process personal information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection law and that appropriate safeguards are in place where required.

9. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.

The length of time we retain information may depend on:

  • The nature of the information

  • The reason it was collected

  • The relationship we have with you

  • Legal, regulatory or accounting requirements

  • Our legitimate business and record-keeping needs

When information is no longer required, we will take reasonable steps to securely delete or anonymise it.

10. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

11. Your Privacy Rights

Under UK data protection law, you may have rights in relation to your personal information, including the right to:

  • Request access to the personal information we hold about you

  • Ask us to correct inaccurate or incomplete information

  • Ask us to delete your personal information in certain circumstances

  • Ask us to restrict how we use your information in certain circumstances

  • Object to certain types of processing

  • Request that certain information is provided to you in a portable format

  • Withdraw consent where we rely on consent to process your information

These rights are subject to certain legal conditions and exceptions.

To exercise your rights or ask a question about how we use your information, please contact us through the Contact form on our website.

We may need to verify your identity before responding to certain requests.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

13. Children’s Privacy

Our website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us through the website, please contact us through our Contact form so that we can review and, where appropriate, remove the information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or data protection practices.

When we make changes, we will update the “Last updated” date at the top of this page.

15. Contact Us

If you have any questions about this Privacy Policy, how we use your personal information, or your privacy rights, please contact us through the Contact form on our website.

ALL
8 King Edward Street
Oxford, United Kingdom
OX1 4HL

Telephone: +49 157 75903085

You can also use our website Contact form to submit a privacy request or enquiry.

16. Complaints

If you are unhappy with the way we have handled your personal information, we encourage you to contact us first so that we can try to resolve your concern.

You also have the right to complain to the UK Information Commissioner’s Office (ICO), which is the UK’s supervisory authority for data protection.

More information about making a complaint is available from the ICO